5.1. Automated Email Campaigns & Templates

Configure automatic emails, manage trigger switches, and schedule timed campaign emails.

Email template editor & personalization

Compose the subject and body, using dynamic variables to personalize each recipient's email.

Component	Short description
Email subject	Subject line input (e.g. Registration Received — {{eventName}}).
Available placeholders	Click variable buttons to insert at the cursor: {{fullName}}, {{eventName}}, {{eventDate}}, {{eventLocation}}, {{orgName}}.
Email content body	A rich text editor for custom fonts, colors, and layout formatting.
Choose from template	The Choose from Template button (bottom left) restores the default template.
Save button	Click the green Save button (bottom right) to save changes.

The list of automatic email templates by registration status, each with an on/off switch.

Email template	Automated trigger timing
On registration	Sent immediately when a user submits the registration form (pending approval).
On rejection	Sent when organizers decline an attendee's application.
On cancellation	Sent to notify attendees if organizers cancel the event.

Action / switch	Function
Enable/disable switch	Toggle the green switch to turn each email type ON/OFF without deleting the template.
Edit button	Click Edit on any row to open the email editor.

Create scheduled emails that send automatically before or after key event moments.

Component	Short description
+ Add schedule button	Click + Add Schedule (top right) to create a new automated scheduled email.
Trigger timing	Dropdown to choose the trigger: Before Event Starts, After Event Ends.
Recipient group	Dropdown for the audience: Approved Only, Pending Only, All Registered.
Time offset	Specify the duration relative to the trigger using Days, Hours, Minutes.
Email subject	Subject line for the scheduled campaign email.
Email content body	A rich text editor for composing the scheduled message.